Privacy Policy
Thin Space Wellness (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, services, and communications.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us, including through SMS/text messaging services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Appointment or inquiry details
- Billing or payment information (if applicable)
- Any information submitted through forms or communications
We may also automatically collect certain technical information when you use our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We may use your information to:
- Provide and manage our services
- Respond to inquiries and customer support requests
- Schedule and manage appointments
- Send appointment reminders and service notifications
- Improve our website and customer experience
- Send promotional or marketing communications when consent is provided
- Maintain website security and prevent fraud
- Comply with legal obligations
3. SMS Communications
By providing your phone number and opting in, you consent to receive SMS/text messages from Thin Space Wellness regarding:
- Appointment reminders
- Wellness updates
- Service notifications
- Promotional offers and marketing communications
Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us through our website: https://www.thinspacewellness.com/contact-us
Consent to receive SMS messages is not a condition of purchase.
4. Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Information sharing to subcontractors in support services, such as customer service, messaging platforms, and technical service providers, is permitted solely for the purpose of supporting our business operations.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and similar tracking technologies to:
- Improve website functionality
- Analyze website traffic and usage
- Customize user experiences
- Support marketing and advertising efforts
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
6. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.
7. Sharing of Information
We may share information with trusted third-party service providers who assist in operating our business, including:
- Website hosting providers
- Payment processors
- Customer support providers
- Appointment scheduling platforms
- SMS communication providers
- Analytics services
These providers are only authorized to use information as necessary to provide services on our behalf.
We may also disclose information if required by law, regulation, court order, or legal process.
8. Your Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Opt out of SMS communications
To exercise these rights, contact us through our website: https://www.thinspacewellness.com/contact-us
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.We encourage users to review the privacy policies of external websites before providing personal information.
10. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.If we become aware that information has been collected from a child without parental consent, we will take reasonable steps to delete such information.
11. Retention of Information
We retain personal information only as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
13. Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact us at:Thin Space Wellness